Looking For a Front Desk Position?
Posted: Wed Aug 20, 2025 10:59 am
We are hiring for Front Desk at multiple properties. Methow River Lodge, Chewuch Inn and the Winthrop Inn.
The front desk agent will be working with the general public and is successful and organized at performing various administrative tasks, able to multi-task, and is attentive to financial details. Qualified individuals will be cool under pressure, responsive to guest needs, and competent working under little direction.
FRONT DESK AGENT DUTIES
Managing front desk activity and handling guest check-ins and check-outs
Ensuring customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference (and as provided by the hotel)
Handling customer requests and complaints and directing other employees or departments accordingly
Managing and updating all official documentation pertaining to the role
Ensuring that all end-of-day activities have been successfully executed by employees in all departments
Answering calls and queries related to potential booking
Navigating in property management system and making entries accordingly
Checks databases and various systems for errors
Performs cash accounting duties such as preparing bank deposits, counting cash, and ensuring cash drawers are balanced
Prep breakfast items and cleanup after
FRONT DESK AGENT Requirements
Possess a basic knowledge of computers and simple database for the purpose of data entry and making reservations
Demonstrate excellent organizational skills and the ability to perform many tasks at the same time
Understand the various tasks that go into running a hotel in the overnight hours
Strong customer service skills
Knowledge of safety and security procedures
Excellent verbal and written communication skills
Ability to solve problems and diffuse tense situations
Valid food handlers card
Ultimately, you will help create a pleasant and memorable stay for our guests and assist corporate staff in ensuring accurate record-keeping.
Job Type: Part-time or full time
Pay: From $20.00 per hour
Benefits:
401(k)
Employee discount
Paid time off
Vision
Schedule:
Weekend availability
Work Location: In person
For questions or interest, please email Kelsey@frankhotels.com
The front desk agent will be working with the general public and is successful and organized at performing various administrative tasks, able to multi-task, and is attentive to financial details. Qualified individuals will be cool under pressure, responsive to guest needs, and competent working under little direction.
FRONT DESK AGENT DUTIES
Managing front desk activity and handling guest check-ins and check-outs
Ensuring customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference (and as provided by the hotel)
Handling customer requests and complaints and directing other employees or departments accordingly
Managing and updating all official documentation pertaining to the role
Ensuring that all end-of-day activities have been successfully executed by employees in all departments
Answering calls and queries related to potential booking
Navigating in property management system and making entries accordingly
Checks databases and various systems for errors
Performs cash accounting duties such as preparing bank deposits, counting cash, and ensuring cash drawers are balanced
Prep breakfast items and cleanup after
FRONT DESK AGENT Requirements
Possess a basic knowledge of computers and simple database for the purpose of data entry and making reservations
Demonstrate excellent organizational skills and the ability to perform many tasks at the same time
Understand the various tasks that go into running a hotel in the overnight hours
Strong customer service skills
Knowledge of safety and security procedures
Excellent verbal and written communication skills
Ability to solve problems and diffuse tense situations
Valid food handlers card
Ultimately, you will help create a pleasant and memorable stay for our guests and assist corporate staff in ensuring accurate record-keeping.
Job Type: Part-time or full time
Pay: From $20.00 per hour
Benefits:
401(k)
Employee discount
Paid time off
Vision
Schedule:
Weekend availability
Work Location: In person
For questions or interest, please email Kelsey@frankhotels.com