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Why do we have such a poor delivery system for packages

Posted: Sat Mar 15, 2025 2:01 pm
by biglakejudy
Pills send on the 5th of the month, on the tenth arrived at the Post Office UPS, was marked Moved, no forwarding address, sent back. I have an unusual name, I have a Post Office box,I have lived here almost 20 years. I am around alot. I have a sign in my front yard that says "Deliveries in the Alley" You can see the trailer from the front yard. If you threw that package from the front of the Post Office, you could hit my porch. Why? Just tell me why. The last package was marked one number off from my Post Office box. It was literally the box below mine. It was sent back. Arrrggghhhhhhhhhh.

Re: Why do we have such a poor delivery system for packages

Posted: Sat Mar 15, 2025 2:14 pm
by SpencerBeck
I'm not sure what town you're in, but I was just talking to an employee at the Winthrop Post Office about package delivery issues. She said they got a new Postmaster who is cracking down on holding packages. Not like that's the reason for your poor luck, but they did say that packages that are "undeliverable" will be sent back the same day, whereas they used to hold them for 5 days. Pretty rotten if it's been incorrectly marked as undeliverable in your case.

As someone who can't receive USPS at my home address, I really wish there was a better option than the Post Office. I'd love to open a private mailbox business in the valley.

Re: Why do we have such a poor delivery system for packages

Posted: Sat Mar 15, 2025 7:23 pm
by biglakejudy
Last spring I was visiting a friend up Twisp Flats. Turned into her driveway and saw something peeking out of the snowbank. It was a package she had ordered and the UPS or FedEx just threw it on the snow by the road. She didn't see it and it got snowed over. Sigh.

Re: Why do we have such a poor delivery system for packages

Posted: Sun Mar 16, 2025 9:18 am
by klikitarik
I share your frustration Judy.

If the only option is to order with delivery from UPS, that is ultimately handed off to Twisp PO for delivery under their contract to deliver with UPS, we simply don't order it anymore. 95% of the time it won't make it. And it is sent back to where it came from. Many times within 24 hours of when it was received by them. Obviously with no intention of trying to have it delivered.

Furthermore, if you need to return via UPS you have to drive it out of the area for pick up. Or, even more draconian but true, try to chase the UPS truck around the valley in hopes of meeting up with it. Comical if it wasn't so true and stupid. But here we are.

We've quit going into the Twisp PO to inquire as they have no solution. I don't blame the people who work at the PO, I blame to system that is incapable of change and allows this disfunction to continue after more than years of frustrated people, customers, tax payers, voicing their concerns.

Currently, when ordering, the only hope is using USPS and cross your fingers.

A simple solution would be for UPS to pull it's head out of its ass and recognize they have a problem with satisfying their customers in the Methow valley. That their current contract agreement with USPS is not working and needs to change. That this change is not going to come from within the USPS system and needs to come from UPS.

Simply give a contract to a local vendor who is willing to take on a UPS drop station or UPS franchise store as has been discussed on this forum in a recent post. THIS IS SIMPLE, IT DOESN'T NEED TO BE THIS WAY.

If current demographic projections are correct and the Town of Twisp and outlying area is to grow by 3000 people in the next 5 years this problem is only going to intensify.

So UPS, I guess the ball is in your court.

Re: Why do we have such a poor delivery system for packages

Posted: Tue Mar 18, 2025 8:51 am
by SonoraJane
FYI, When ordering something online, make sure to put your PO Box number after your last name. That way, if it is sent out with your physical address and ends up going to the Post Office for final delivery, they will be able to put it in your PO. Box. Ever since I did that I have not had any problems. Getting any of my packages delivered.

Unfortunately, I don't think that pertained to Judy's issue. Because it sounds like her order accidentally had the wrong PO Box number on it, so that is a different issue.